COVID-19 Update: Rattapani Resort, Rishikesh

" Our Commitment to Cleanliness & Hygiene "

We hope and pray for the good and good health of your family, your friends and you, as we are all faced with the threat of COVIID 19. We desire service for our guests and if we can assist in any way in any way, please do not hesitate to call us or send us an email Your request will be given to the person concerned and we will all We can help you.

All of us at Rattapani Resort, Rishikesh are grateful for the immense trust placed on us by our guests to always do the right thing. We also understand that not all of our guests will want to think through the complete list of procedures. For their convenience, we have tabulated the most important ones below.

Summary of our standards

All touch points in public areas like door handles, counter tops, table tops, railings, etc. are cleaned continuously using a sanitiser/ disinfectant. These practices are also in place in guest rooms during the morning housekeeping service and at turndown in the evening.
Masks and disposable gloves are being worn by all team members at all times and changed frequently. Housekeeping staff use fresh gloves for every room they service.
Sprayer with professionally identified chemicals are being used to disinfect the resort entrances, employee entrances, as well as various public areas.
Restaurant and seating in the lobby have been reconfigured to ensure safe distances are maintained between guests.
Protocols are in place for staff in the kitchens, restaurants, in-room dining, business centres and banquet halls to sanitise their hands every time they serve food or touch food related items.
Temperature readings of non-resident guests are taken at the entrance of the resort. Temperature readings of resident guests and team members are also taken once a day.
Updated and detailed cleaning checklists, including the use of professionally identified chemicals and agents for all areas are being followed and monitored closely.
A guest check-in self-declaration form is in place which covers COVID-19 symptoms. Any guest who indicates these symptoms is required to undergo a medical examination prior to check-in.
All supplies and materials are sanitised before being admitted into the resort premises.